ارائه الگوی بهبود کیفیت تعامل استاد و دانشجو در سامانه آموزش مجازی دانشگاه‌ها

نوع مقاله : مقاله پژوهشی

نویسندگان

1 علوم تربیتی / دانشکده علوم انسانی / دانشگاه علم و فرهنگ /تهران/ایران

2 وزارت علوم، تحقیقات و فناوری

3 علوم تربیتی/ دانشکده علوم انسانی/دانشگاه علم و فرهنگ،/تهران / ایران

چکیده

هدف: وجود تعاملات و ارتباطات عمیق بین ذی­نفعان آموزش در دانشگاه­ها بیانگر جدی بودن آموزش و به‌­طور­کلی‌­تر توسعه‌­یافتگی رشته‌­های علمی است. از سوی دیگر ارتباط دانشجویان با استادان، خود یکی از عرصه‌­های بااهمیت و تأثیرگذار تعامل دانشگاهی است. هدف پژوهش حاضر، ارائۀ الگویی به منظور بهبود کیفیت تعامل استاد و دانشجو در سامانۀ آموزش مجازی دانشگاه‌­هاست.
روش: این پژوهش از لحاظ رویکرد، کیفی از نوع تلخیصی و از نظر هدف، کاربردی و توسعه­‌ای است. جامعۀ پژوهش، تمامی مدرسین دانشگاه غیر انتفاعی علم و فرهنگ بوده‌­اند؛ بدین صورت که با استفاده از روش نمونه­‌گیری هدفمند، 17 نفر از بین آنان انتخاب شدند. شیوۀ گردآوری اطلاعات، انجام مصاحبۀ نیمه‌­ساختاریافته و سپس کدگذاری اطلاعات به روش تحلیل مضمون تا اطمینان از دست­یابی به اشباع نظری داده‌­ها بوده است. به منظور اطمینان از پایایی و روایی پژوهش، دخالت ندادن دانسته‌­های پیشین مصاحبه­‌کنندگان، دقت در تحلیل و کدگذاری اطلاعات، کدگذاری مجدد و تأیید متن پیاده­‌شدۀ مصاحبه‌ها توسط مشارکت­‌کنندگان، انجام شده است.
یافته­‌ها: عوامل مؤثر بر بهبود کیفیت تعامل استاد و دانشجو در قالب 54 مضمون پایه، 10 مضمون پیش­‌سازمان­‌دهنده و 5 مضمون فراگیر شناسایی شده‌­اند؛ بدین صورت که این مضامین شامل مهارت­های آموزشی و فنی استاد، کیفیت ارتباط، کیفیت امکانات، بهبود نگرش و نظارت سیستم آموزشی است.
نتایج: عامل "مهارت‌های آموزشی و فنی استاد"، مهم­ترین عامل در زمینۀ بهبود تعامل بین استاد و دانشجوست. عوامل "بهبود نگرش"، "کیفیت ارتباط"، "کیفیت امکانات" و "نظارت سیستم آموزشی" به ترتیب در رده‌­های بعدی اهمیت قرار گرفته‌­اند.
نوآوری و اصالت: یافتن الگوی تعامل بین استاد و دانشجو در آموزش مجازی در سطح زیرنظام غیر دولتی نظام آموزش عالی کشور.

کلیدواژه‌ها


عنوان مقاله [English]

Providing a model for improving the quality of teacher-student interaction in the virtual education system of universities

نویسندگان [English]

  • Akbar Goldasteh 1
  • shahin Homayoon Arya 2
  • Fatemeh Ghafouri 3
1 educational Sciences/ humanities/ university of science and culture/Tehran/IRAN
2 Ministry of science, research and technology
3 educational sciences/ humanities/ university of science and culture/ Tehran/IRAN
چکیده [English]

Aim: This study aims to provide a model to improve the quality of teacher-student interaction in universities’ virtual education systems.
Methodology:  This research is applied in terms of purpose and follows the qualitative and content analysis approaches. The study population consisted of teachers of the non-governmental University of Science and Culture (including faculty members and invited teachers) from whom the required sample was selected purposefully. Theoretical saturation was obtained through seventeen semi-structured interviews Non-interference of the interviewers' prior knowledge, accuracy in analyzing and coding the information, and re-coding and verification of the transcripts of the interviews by the interviewees were observed to ensure the reliability and validity of the research.
Findings: The effective factors for improving teacher-student interaction quality were identified in the form of 54 initial themes, 10 basic pre-organized themes, and five secondary pre-organized themes. The components related to the selected themes were educational and technical skills, communication quality, quality of facilities, and improving the attitude and supervision of the educational system.
 Results: According to the prioritization of the selected themes, the factor of "educational and technical skills” with 32% repetition is the most important priority in terms of improving the interaction between teacher and student. The "attitude improvement" factor was of secondary importance. "Communication quality", "facilities quality", and "education system monitoring" were also in the next ranks, respectively..

کلیدواژه‌ها [English]

  • Virtual Education
  • Quality of education
  • Interaction
  • E-Learning
  • Pattern Building
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