Document Type : research article
Authors
1
. Ph.D. Student in Educational Management, Department of Educational Sciences, Faculty of Literature and Humanities, Urmia University, Urmia, Iran
2
Ph.D. in Educational Management, Department of Educational Sciences, Faculty of Literature and Humanities, Urmia University, Urmia, Iran
3
Professor in Educational Management, Department of Educational Sciences, Faculty of Literature and Humanities, Urmia University, Urmia, Iran
4
Associate Professor in French language and literature, Department of French language and literature teaching, Faculty of Persian Literature and Foreign Languages, Tabriz University, Tabriz, Iran
Abstract
Aim: This study aimed to identify the key factors influencing the implementation of quality assurance programs in higher education.
Methodology: A qualitative approach, employing a phenomenological strategy, was used for this research. The participants included 22 professors, administrators, academic staff, and doctoral students from Urmia University, selected through purposive sampling. Semi-structured interviews were conducted until theoretical saturation was reached. Data analysis followed a qualitative content analysis process, involving open, axial, and selective coding, using MAXQDA 20 software.
Results: Through the analysis of the interview transcripts, codes were identified, extracted, and grouped based on conceptual similarities. These were further categorized into 4 main themes and 15 sub-themes.
Conclusion and Suggestions: The findings revealed that human resources, processes, infrastructure, and environmental factors significantly impact the successful implementation of quality assurance programs in higher education. These insights offer a fresh perspective for decision-makers and planners in higher education, providing a basis for informed decision-making and strategic planning in the development of quality assurance initiatives.
Innovation and Originality: This study introduces a conceptual model that identifies the factors influencing the implementation of quality assurance programs in universities, offering a novel contribution to the field.
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