FAQ

Why were my username and password not sent to my email after registering in the system?

If you are sure that you have entered your email correctly during registration and have checked the Spam section of your email and you are sure that you have not received an email, contact your publication's expert and report the email problem.

I forgot my password when logging in, what should I do to recover it?

In the login section, select the option "I forgot the login password!" After entering your email, a new password will be sent to your email. If after entering the e-mail with the error "The e-mail address entered is invalid." encountered, you probably entered your email incorrectly or did not register in the system with this email.

What should be done in case of questions or problems in using the system?

If you have any questions, please contact the executive director of the publication: educational.planning1390@outlook.com 


 

What should be done if the details of the author(s) are entered incorrectly or the names of the authors are entered in the system in the wrong order?

After the initial review and sending the article to the editor, it is not possible to change the information entered.